We prioritise mobility concepts and strive to offer our talent as much flexibility as possible. We provide a hybrid working model within Germany, plus the option to work from abroad for up to 30 days per year. However, we would love to meet you in the office at least once to four times per month.
Senior Success Manager – Flagship Accounts (all genders) – Tradebyte Software GmbH
THE ROLE & THE TEAM
Become a vital part of our Flagship Accounts Team with the focus of managing one of the global leading sports brands. In this high-visibility role, your ability to provide structure and leadership during critical moments will be key to Tradebyte’s Enterprise Growth.
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
Strategic Business Owner: Act as the primary architect for our most high-profile international sports brands, steering their growth and ongoing development within the marketplace ecosystem.
Commercial Leader: Define and drive the commercial roadmap, ensuring every strategic business milestone is backed by the necessary technical infrastructure and platform integrations.
Drive the Feature & Optimization Roadmap: Deep-dive into complex technical setups to understand bottlenecks and drive feature improvements together with teammates that directly impact operational efficiency and GMV.
Market Intelligence: Analyze your accounts, proactively recognize market trends, identify existing potentials and actively develop solutions for your customers
Master the Data: Design sophisticated KPI dashboards and lead Quarterly Business Reviews (QBRs) that translate complex data into actionable executive-level strategies
Navigate High-Stakes Complexity: Act as the "calm center" during high-pressure escalations, providing structured solutions and maintaining stakeholder confidence when the stakes are highest.
Bridge the Gap: Function as a "translator" between commercial goals and technical execution, collaborating with product and engineering counterparts to prioritize client needs.
WE’D LOVE TO MEET YOU IF
You are a Seasoned Expert: You bring 4+ years of experience in Key Account Management, E-commerce, or Marketplace management, preferably within the sports or lifestyle sector.
You are Resilient and Structured: You have a proven track record of staying composed and highly organized in high-pressure environments where rapid problem-solving is the norm
You are a Growth Catalyst: You have an entrepreneurial mindset and a "hunter" instinct for identifying untapped potential within existing enterprise accounts.
You are "Tech-Savvy": You understand the "how" behind the "what"—technical subjects such as APIs, data feeds, and platform logic are familiar territory, and you enjoy getting your hands dirty to optimize a setup.
You are an Elite Communicator: You can command a room of C-level executives just as easily as you can brainstorm with a product manager, tailoring your message perfectly to your audience.
You are a Cross-Functional Leader: You thrive in agile, collaborative setups and know how to influence internal stakeholders to get things done for your client.
Language Skills: You are fluent in English (written and spoken); German is a strong asset in our ecosystem but not a dealbreaker.