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CHECKLIST: PRICE LISTS
Before your promotion goes live, run through these three checks to make sure your price list is set up correctly. It’s the fastest way to catch a wrong price before the channel does.
STEP 1: VERIFY YOUR PRICE LIST SETTINGS
Confirm that your sales price list and the prices within it are configured correctly.
- Confirm the correct sales price information (RP, Former RP, MSRP) is assigned to the article. What is needed depends on the channel (see “X-14” on your Channel Sheet).
“Articles > Price catalogue” → Select price list → “Articles” tab - Ensure the price list is marked as “Active.”
“Articles > Price catalogue” → Select price list → “Settings” tab - Verify the Validity period is current and the promotion has already started.
- Select the “Sales” checkbox (mandatory for all non-default, sales lists).
STEP 2: Confirm Channel Assignment & Article Export
Check if the price list is properly linked to the channel and that the article itself is ready for export.
- Verify that the price list is assigned to the correct channel.
“Channels > [Your Channel] > Price catalogue” - Set the sales list to a higher Priority (e.g., “Priority 1”) than your default list.
- Confirm the article has no export-blocking errors in the Article Error Hub. “Articles > Article error hub”
STEP 3: Review Channel Feedback
If all internal settings are correct, check for any feedback from the channel (if the channel provides it).
- Look for any price rejection messages sent back from the channel.
“Channels > [Your Channel Name] > Article status” or
“Data exchange > Directories > Error files”