Success Manager (all genders)

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• You will work directly with the fashion e-commerce industry's big players, but also help emerging marketplaces scale their business from the very beginning

• You are the direct contact for cooperation, collaboration and further development with international brands, market compatibility and administration

• You are the first point of contact for our customers with general & sales issues

• You are the connecting piece between the internal departments, the brands, marketplaces and platforms

• You steer the TB.One-related feature and services portfolio of your marketplaces

• You drive the rollout of new marketplace features and enable sales and success managers to sell them accordingly

• You’re the marketplace expert and consult brands and their success managers on how to sell successfully

• You practice active success management based on commercial metrics

• You create KPI dashboards and quarterly business reports and present them to your customers

WE WOULD LOVE TO MEET YOU IF

• You have a degree or training in the commercial area

• Ideally, you already gathered first experiences in fashion, sales and/or e-commerce

• You're keen on understanding more about technical processes (supply-chain and data feeds)

• You create commercial insights by using sales data

• Customer Relationship Management is your strength and you enjoy building long-term customer relationships

• You proactively analyse the further potential for the customer and support them becoming even more successful

• Whether you speak to customers or the managing director, you always convince with strong communication and presentation skills

• Your way of working is result-oriented and independent and you are focused on entrepreneurial thinking and acting

• You are fluent in spoken and written English

EMPLOYEE BENEFITS YOU’LL LOVE