We prioritise mobility concepts and strive to offer our talent as much flexibility as possible. We provide a hybrid working model within Germany, plus the option to work from abroad for up to 30 days per year. However, we would love to meet you in the office at least once to four times per month.
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
80% of the workload will be managing tickets
Do root cause analysis to identify the technical issue
You will have a project based target to improve process
Monitor orders, and alert to keep active business for our account on the different channels
Be and eager learner with a passion for innovation
WE WOULD LOVE TO MEET YOU IF
You are fluent in English and German is a must
You are proactive and can get into projects with basic support
Technical skills in Kibana, Grafana
Have a proven track record working in ecommerce
Have solid experience in Technical support