We prioritise mobility concepts and strive to offer our talent as much flexibility as possible. We provide a hybrid working model within Germany, plus the option to work from abroad for up to 30 days per year. However, we would love to meet you in the office at least once to four times per month.
WHAT WE'RE LOOKING FOR
You have experience in supporting customers with technical and non-technical solutions.
Ideally, you know how to work with data, including analysis and transformation, and working with SQL databases is nothing new to you.
You are data-driven, solution-oriented, and like to see your customers win in the marketplace business.
You are passionate about building working relationships and managing internal and external stakeholders.
You can accurately document processes and perform technical investigations.
You enjoy working in a fast-paced environment.
You have excellent verbal and written communication skills in English and German.
YOUR RESPONSIBILITIES
You deliver added services for our customers on new and live integrations.
You analyze and identify data gaps and advise customers and our teams of quality improvements.
You recommend and deliver workshops on optimizing product data to our customers.
You proactively monitor product onboarding and optimize data issues to boost growth.
You take action and resolve issues according to the customer-agreed service levels.
You manage and work on retailer-driven data changes such as season or data model changes.
You support sales and project teams where necessary on product data analysis.
You assist in identifying new processes and tooling to increase efficiency and accuracy.