Solution Delivery Manager (m/f/d)

THE OPPORTUNITY

At Tradebyte you work hand in hand with the biggest players in e-commerce – from hip fashion brands to big online shops. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do – do what you love. Become part of Tradebyte, an independent company within the Zalando Group!

 

WHAT WE’RE LOOKING FOR

  • Leading and advising customers through processes, technical and non-technical solutions
  • Knowledge and understanding of working with data including analysis and transformation
  • Excellent verbal and written communication skills, and strong influencing skills
  • Experience of building working relationships, and managing internal and external stakeholders
  • Able to analyse and interpret data to define next steps and new course of action
  • Ability to handle multiple and changing priorities with multiple customers
  • Ability to clearly articulate technical and non-technical messaging to customers

 

YOUR RESPONSIBILITIES

  • Ownership for delivering large volumes of standard integrations concurrently, successfully and on time, including both new integrations and channel expansions
  • Supported by a project team, delivery of all technical integration tasks for our larger and more complex integrations, both for new and existing customers
  • Supporting our customers through the integration process and assisting them with data and retailer requirements, ensuring a smooth and successful customer experience
  • Ability to manage a number of integrations concurrently, from initiation through to close
  • Work closely with Project Services and Added Services teams across the project lifecycle
  • Ensuring Salesforce is constantly managed and maintained for our integrations, ensuring we provide clear and responsive communications to our customers and that internal reporting is maintained for integration portfolio and KPI purposes
  • Supporting presales and project teams where necessary during discovery on product data, providing analysis on customer data feeds and contributing towards integration scope
  • Assist in identifying new ways of working and tooling to increase efficiency and accuracy for integrations, engaging with Added Services and Product Teams to drive continuous improvements
  • Adhere and contribute to standards of best practice and efficiency for integrations
  • Document and share existing methods of working and learnings from other areas of the business which benefit the role and team

 

WHAT YOU CAN EXPECT FROM US

  • You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment 
  • Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)
  • You’ll be given various learning and development opportunities to enhance your professional development 
  • Flexible working hours, home office options
  • 25 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options after 2 years
  • We are offering a cycle to work scheme, with an interest-free loan to buy a bicycle
  • Access to additional German or English classes to improve your language skills
  • A variety of health offers to support your well-being, as well as free beverages and fruits

 

JOB INFO
Full-Time
Project Management
Professional Level
<5
Miriam Cambray

We love diversity.

»

In our teams we bring people with different backgrounds, perspectives and skills together. Every hiring decision is made based on the company’s qualifications, performance and needs.

INTERESTED?

Looking forward to receiving your application!

Apply Now!

Please send us your complete application documents including your salary expectations in a pdf document. Applications sent in by post will neither be considered nor returned.

Akzeptierte Datentypen: pdf – maximale Dateigröße 10 MB
Akzeptierte Datentypen: pdf – maximale Dateigröße 10 MB
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» We make platform players successful! «

Tradebyte Software GmbH 

Tradebyte Software Limited

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