Senior Team Lead Added Services (m/f/d)

THE OPPORTUNITY

At Tradebyte you work hand in hand with the biggest players in e-commerce – from hip fashion brands to big online shops. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do – do what you love. Become part of Tradebyte, an independent company within the Zalando Group!

 

WHAT WE’RE LOOKING FOR

  • You have 3+ years of experience in managing a team in a digital environment
  • You have experience in building working relationships, and managing internal and external stakeholders
  • You are adept at leading a team, managing their objectives, identifying skills and gaps
  • You are level-headed, calm and clear-thinking, open-minded and flexible
  • You are able to work in a high-pressure, dynamic environment that constantly changes and evolves while you follow prescribed processes 
  • You are able to make appropriate decisions within the remit of delegated authority, and understand when to escalate
  • You have excellent verbal and written communication skills and strong influencing skills

 

YOUR RESPONSIBILITIES

  • You are responsible for leading and developing our DTC Added Services team. The team performs the product onboarding process to marketplaces on behalf of well-known international fashion brands
  • You oversee the team’s activity, drive best practices and identify mentoring and coaching opportunities
  • You proactively drive the development of our Catalogue Service (Product Onboarding) offering, look for and implement new service additions to stay ahead of the competition  
  • You represent the Added Services Team in management rounds and engage with your main senior stakeholders to “sell” your service and your needs to them (NewBusiness, Success & Delivery, Product) 
  • You engage in Quarterly Business Reviews with our most important customers, prepare & present the service review and represent Tradebyte
  • This is a management role. You will not be expected to get involved in daily operations: however, you will use your experience to support the team and will actively work with high-value customers. You will also utilise your existing network of senior-level contacts where possible
  • You will analyze our pipeline and processes, develop a deep understanding of the potential for improving our Managed Account activities

 

WHAT YOU CAN EXPECT FROM US

  • You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment
  • Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)
  • You’ll be given various learning and development opportunities to enhance your professional development
  • Flexible working hours, home office options
  • 25 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options
  • We are offering a cycle to work scheme
  • Access to additional German or English classes to improve your language skills
  • A variety of health offers to support your well-being, as well as free beverages and fruits

 

JOB INFO
Full-Time
IT & Technology
Professional Level
Marianne Rachinger

We love diversity.

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In our teams we bring people with different backgrounds, perspectives and skills together. Every hiring decision is made based on the company’s qualifications, performance and needs.

INTERESTED?

We are looking forward to receiving your application!

Apply Now!

Please send us your complete application documents including your salary expectations in a pdf document. Applications sent in by post will neither be considered nor returned.

Akzeptierte Datentypen: pdf – maximale Dateigröße 10 MB
Akzeptierte Datentypen: pdf – maximale Dateigröße 10 MB
Akzeptierte Datentypen: pdf – maximale Dateigröße 10 MB
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