TB.ONE
EDITIONS
Come and grow with us.
Every brand is unique. Our software solutions for the perfect entry into DTC business adapts perfectly to all of your needs. We can tailor the right package for every brand!
SET-UP SOFTWARE
Comprehensive support for getting you started with your chosen TB.One package.
TB.ONE Professional
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ACCOUNT CREATION (1st USER) included
Our TB.ONE Software is set up and configurated inside Tradebyte's system in as little as a day. An admin user account is created and shared with the customer.
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KICK-OFF-CALL 60 min.
Conference call to discuss your existing infrastructure and provide initial support for effective working with TB.One.
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CONSULTING INTERFACES 30 min.
Explore technical and content-related options together with Tradebyte and define the right solution for you. FTP/SFTP access and API credentials will then be shared.
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FEED VALIDATION 5 times
The customer's feeds are run through automatic and manual tests. The former creates a list of errors, which are then fixed.
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TEST ORDER (Incl. MESSAGES) 5 times
Before go-live, we create test orders so that you can thoroughly test order processing for each channel connection. Some channels also send their own test orders before go-live.
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SOLUTION DELIVERY MANAGER Standard
Your personal onboarding and integration process specialist prepares you to sell on e-commerce channels. The contact person may vary from project to project, depending on availability.
TB.ONE Enterprise
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ACCOUNT CREATION (1st USER) included
Our TB.ONE Software is set up and configurated inside Tradebyte's system in as little as a day. An admin user account is created and shared with the customer.
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KICK-OFF-CALL 90 min.
Conference call to discuss your existing infrastructure and provide initial support for effective working with TB.One.
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CONSULTING INTERFACES 60 min.
Explore technical and content-related options together with Tradebyte and define the right solution for you. FTP/SFTP access and API credentials will then be shared.
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FEED VALIDATION 10 times
The customer's feeds are run through automatic and manual tests. The former creates a list of errors, which are then fixed.
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TEST ORDER (Incl. MESSAGES) 15 times
Before go-live, we create test orders so that you can thoroughly test order processing for each channel connection. Some channels also send their own test orders before go-live.
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SOLUTION DELIVERY MANAGER Expanded
Your personal onboarding and integration process specialist prepares you to sell on e-commerce channels. The contact person may vary from project to project, depending on availability.
SET-UP CHANNEL
Advice for initial integration to channels.
TB.ONE Professional
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WEBINAR FOCUSED ON CHANNEL SPECIFICS Included
We regularly offer webinars focusing on the specific requirements of many channels of the SUPER RETAILER NETWORK.
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INTEGRATION TICKETS 10
The number of support tickets you can raise during your project is dependent on the TB.One edition you selected.
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GAP ANALYSIS optional
If the client chooses to add another channel we analyse what further needs they may have. Once done, Tradebyte will inform the customer which specific channel requirements need to be met. (Price according to service conditions)
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SOLUTION DELIVERY MANAGER Standard
Your personal onboarding and integration process specialist prepares you to sell on e-commerce channels. The contact person may vary from project to project, depending on availability.
TB.ONE Enterprise
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Webinar focused on CHANNEL SPECIFICS Included
We regularly offer webinars focusing on the specific requirements of many channels.
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INTEGRATION TICKETS 20
The number of support tickets you can raise during your project is dependent on the TB.One edition you selected.
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GAP-Analysis included
If the client chooses to add another channel we analyse what further needs they may have. Once done, Tradebyte will inform the customer which specific channel requirements need to be met.
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SOLUTION DELIVERY MANAGER EXPANDED
If the client chooses to add another channel we analyse what further needs they may have. Once done, Tradebyte will inform the customer which specific channel requirements need to be met.
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1-2-1 CHANNEL TRAINING optional
If required, Tradebyte offers individual trainings for channel-specific technicalities. This training is specially tailored to the customer's situation.
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TECHNICAL CHANNEL COORDINATION included
Tradebyte takes care of transferring data to a channel for you. We take care of all technical aspects of the new connection.
OPERATIONAL TOPICS
Tradebyte offers additional services for a seamless integration with TB.One.
TB.ONE Professional
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WEBINARS (basic functionalities) Included
We offer regular webinars covering the basic functions and technical details of TB.One
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SUPPORT TICKETS (MONTHLY) 5
TB.One Enterprise users can log 5 support tickets each month.
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HOSTING & MAINTENANCE Included
Your data is securely hosted on Tradebyte servers that are maintained and monitored for high availability. Data mirroring prevents data loss, ‘always on’ monitoring and alerting notifies our team immediately if there are any interruptions in data transmission.
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FEATURE UPDATES Included
TB.One is constantly developing and growing. When technical updates, new possibilities or channel requirements emerge all customers receive automatic feature updates and can decide themselves when the changes will go live within a four-week window.
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TEST ACCOUNT Optional
24/7 availability / Live system
(Price according to service conditions) -
SUCCESS MANAGEMENT standard
Your Tradebyte contact for business issues, helping you to maximise your sales potential, offering advice and solutions.
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BACKUP 3 months
TB.ONE Enterprise
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WEBINARS (basic functionalities) Included
We offer regular webinars covering the basic functions and technical details of TB.One.
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SUPPORT TICKETS (MONTHLY) 10
TB.One Enterprise users can log 10 support tickets each month.
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HOSTING & MAINTENANCE Included
Your data is securely hosted on Tradebyte servers that are maintained and monitored for high availability. Data mirroring prevents data loss, ‘always on’ monitoring and alerting notifies our team immediately if there are any interruptions in data transmission.
-
FEATURE UPDATES Included
TB.One is constantly developing and growing. When technical updates, new possibilities or channel requirements emerge all customers receive automatic feature updates and can decide themselves when the changes will go live within a four-week window.
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TEST ACCOUNT Included
24/7 availability / Live system
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SUCCESS MANAGEMENT expanded
Your Tradebyte contact for business issues, helping you to maximise your sales potential, offering advice and solutions.
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BACKUP 6 months
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proactive software monitoring included
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Sla included
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INDIVIDUAL TRAINING optional
(Price according to service conditions)
We
look forward
to meeting you!
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